30% Off Xcaret.com Discount Codes (7 Active) January 2025

About Xcaret.com

Xcaret.com is the online presence of Grupo Xcaret, a 100% Mexican corporate group that has been a leader in sustainable touristic entertainment since its inception in 1990. Founded by architect Miguel Quintana Pali and the Constandse brothers, the group began with the opening of Xcaret Park, an ecological park built around the archaeological site of Xcaret in the Riviera Maya. Today, Grupo Xcaret operates several iconic parks and tours in Cancun and the Riviera Maya, including Xel-Há, Xplor, Xavage, Xoximilco, Xenses, Xenotes, and Xichén, among others. The brand is renowned for offering unique and unforgettable experiences that respect nature and celebrate Mexican culture.

Standout Features

Diverse Attractions and Experiences

Xcaret.com offers a wide range of attractions and experiences that cater to different interests and age groups. From the natural beauty of Xcaret Park, with its Mayan ruins and underground rivers, to the adrenaline-pumping adventures of Xplor and Xavage, there is something for everyone. Visitors can enjoy swimming in cenotes, snorkeling with tropical fish, and participating in cultural performances such as the Charreria show and the Papantla Flyers ritual ceremony.

Sustainable Tourism

Grupo Xcaret is committed to sustainable tourism, ensuring that all its parks and tours are designed with respect for nature and the local environment. This commitment is reflected in the eco-friendly architecture and operations of its facilities, making it a leader in responsible tourism practices.

All-Fun Inclusive Concept

One of the standout features of Xcaret.com is the All-Fun Inclusive concept introduced with the opening of Hotel Xcaret Mexico. This concept includes unlimited access to all Grupo Xcaret parks, as well as round-trip transportation from the hotel to Cancun International Airport. The hotel itself boasts 900 suites with nature views, 12 restaurants, and an eco-integrating architecture that blends seamlessly into the natural surroundings.

User Reviews and Feedback

User reviews and feedback from various sources highlight the exceptional quality and uniqueness of the experiences offered by Xcaret.com.

• Positive Experiences: Many visitors praise the natural beauty and cultural richness of the parks. On platforms like TripAdvisor and YouTube, users often mention the well-organized tours, friendly staff, and the variety of activities available.
• Customer Service: Feedback on customer service is generally positive, with many users appreciating the helpful and attentive staff. However, some users have noted occasional delays or issues with booking and cancellations.
• Value for Money: A significant number of reviewers feel that the experiences offered by Xcaret.com provide excellent value for money, considering the quality and diversity of the attractions and services included.

Promotion and Loyalty Program

Affiliate Program

Xcaret.com offers an affiliate program that allows website owners and social media influencers to earn commissions by promoting Grupo Xcaret's products and services. The program is managed through ShareASale and Webgains, making it easy to join and start earning. Affiliates can access a wide range of marketing materials, including banners, logos, and product catalogs, and earn a default commission of 6% on all sales generated through their links.

Xcaret Sales Network

For travel advisors in the USA, Puerto Rico, and Canada, Xcaret.com offers the Xcaret Sales Network (XSN), a friendly and exclusive online sales program. This program provides benefits such as free sign-up, competitive commissions, complimentary marketing tools, customized training sessions, and dedicated customer care support. It is designed to help travel advisors scale and grow their business by booking directly with Grupo Xcaret.

Frequently Asked Questions (FAQs)

General Information

• What is Xcaret.com?: Xcaret.com is the online platform for Grupo Xcaret, a Mexican company specializing in sustainable touristic entertainment. It offers various parks, tours, and hospitality services in the Cancun and Riviera Maya regions.
• How do I book a tour or park visit?: Bookings can be made directly through the Xcaret.com website. Users can select their preferred park or tour, choose a date, and complete the payment process online.

Cancellations and Refunds

• What is the cancellation policy?: Reservations canceled more than two days before the arrival date are subject to a 10% administrative charge. Cancellations made within two days of the visit or no-shows are non-refundable.
• How do I request a refund?: Refund requests must be made through the contact details provided on the Xcaret.com website. Any changes to the visit date may result in price adjustments.

Payments and Invoices

• How do I request an invoice?: Invoices can be requested by sending an email to the specified address within 24 hours of purchase, along with proof of purchase and tax ID.
• What payment methods are accepted?: Xcaret.com accepts various payment methods, including credit cards and PayPal. Note that payments made with American Express cards will be charged in Mexican pesos according to the exchange rate established by AMEX.

Technical and Security

• Can I use automated processes to access the website?: No, users are prohibited from using robots, spiders, or any other automated processes to access or copy content from the website without explicit written permission.
• What security measures are in place?: Xcaret.com has various security measures to prevent unauthorized access and ensure the integrity of user data. Users are advised to follow the terms of use to avoid any violations.