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About Wide Fit Shoes

Wide Fit Shoes, established in 1965, is a pioneering footwear brand that specializes in providing comfortable and stylish shoes for individuals with wide feet. The company, founded by the Umeria family, initially started as a shoe repair shop in London before transitioning into selling wide-fitting shoes due to high demand. Today, Wide Fit Shoes is a leading retailer, working with top brands like New Balance, Nike, and Skechers to offer a wide range of footwear that caters to various foot widths and comfort needs. With a strong online presence and a brick-and-mortar store in London, the brand has expanded its reach to over 150 countries, serving more than 200,000 customers globally.

Standout Features

Wide Fit Shoes stands out in the market for several key reasons:

• Inclusive Sizing: The brand offers a wide range of sizes, including wide, extra-wide, and XX-wide widths, ensuring that customers with different foot shapes can find comfortable and fitting shoes.
• Comfort and Quality: Wide Fit Shoes prioritizes comfort without compromising on style. They work with manufacturers to create high-quality shoes that meet the unique needs of customers with wide feet, focusing on materials and designs that enhance foot health.
• Diverse Product Range: The brand offers a diverse selection of shoes, from athletic trainers to casual sandals and dress shoes. This variety ensures that customers can find the perfect pair for any occasion, whether it's for sports, work, or formal events.
• Customer Service: Wide Fit Shoes is known for its excellent customer service. The company emphasizes the importance of connecting with customers and providing advice and support to help them find the right shoes.

User Reviews and Feedback

Wide Fit Shoes has garnered positive feedback from its customers across various platforms:

• Comfort and Fit: Many customers praise the brand for its comfortable and well-fitting shoes. On Trustpilot, customers often mention that the shoes have alleviated their foot pain and provided a comfortable fit that they couldn't find elsewhere.
• Quality and Durability: Users appreciate the high quality and durability of the shoes. On Amazon and YouTube reviews, customers highlight that the shoes last longer and maintain their comfort over time.
• Customer Service: The brand's customer service is frequently commended. Customers appreciate the helpful advice and support provided by the staff, which helps them make informed purchasing decisions.

Promotion and Loyalty Program

Wide Fit Shoes engages in various promotional activities and loyalty programs to enhance customer satisfaction and retention:

• Marketing Campaigns: The brand has successfully implemented multi-channel digital marketing strategies, including campaigns on Bing, Google Ads, and Facebook. These campaigns have significantly boosted their online sales and customer engagement.
• Special Offers and Discounts: Wide Fit Shoes occasionally offers special discounts and promotions, making their products more accessible to a wider audience. These offers are often highlighted on their website and through email newsletters.
• Loyalty Program: While specific details about a loyalty program are not widely available, the brand's focus on customer satisfaction and repeat business suggests that they may have initiatives in place to reward loyal customers. This could include exclusive discounts, early access to new products, or other perks.

FAQs

What types of shoes does Wide Fit Shoes offer?

Wide Fit Shoes offers a wide range of footwear, including athletic trainers, casual sandals, dress shoes, and more. They cater to various activities and occasions, ensuring that customers can find the perfect pair for their needs.

Do they offer different width sizes?

Yes, Wide Fit Shoes provides shoes in various widths, including wide, extra-wide, and XX-wide sizes. This ensures that customers with different foot shapes can find comfortable and fitting shoes.

What is the quality of their shoes?

The brand is known for its high-quality shoes that prioritize comfort and foot health. They work with reputable manufacturers to ensure that their products meet high standards of quality and durability.

How is their customer service?

Wide Fit Shoes is praised for its excellent customer service. The company emphasizes connecting with customers and providing helpful advice and support to ensure they find the right shoes.

Can I find Wide Fit Shoes in physical stores?

Yes, besides their online presence, Wide Fit Shoes has a brick-and-mortar store in London. This store offers over 40,000 pairs of wide-fitting shoes, providing customers with the opportunity to try on shoes before purchasing.

How has the brand grown over the years?

Wide Fit Shoes has experienced significant growth, particularly in recent years. The brand has doubled its sales and aims to reach £25 million in sales by 2025. This growth is attributed to their effective marketing strategies and commitment to customer service.