30% Off Vision Express Vouchers, Discount Codes January 2025

About Vision Express

Vision Express is a leading optical retailer with a rich history spanning over 30 years. Since the opening of its first store in 1988, Vision Express has grown to become one of the most trusted and recognized opticians in the UK, Ireland, and Jersey. With over 550 stores across these regions, Vision Express is part of the global giant EssilorLuxottica, the world leader in the design, manufacture, and distribution of lenses, frames, and sunglasses. The company is committed to providing high-quality eyecare and exceptional customer service, supported by highly trained and experienced colleagues.

Standout Features

Comprehensive Eyecare Services

Vision Express offers a wide range of eyecare services, including eye tests, prescription glasses, contact lenses, and sunglasses. Their services are designed to correct, protect, and enhance the beauty of the eyes, leveraging cutting-edge lens technology and a diverse portfolio of eyewear brands. This includes popular brands such as Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol, and Oliver Peoples, among others.

State-of-the-Art Facilities

The company operates a Store Support Centre and a Regional Fulfilment Hub in Nottingham, UK. These facilities are crucial for the efficient distribution of eyewear and eyecare products to both stores and customers. The Regional Fulfilment Hub acts as a manufacturing and distribution centre, ensuring that products are delivered promptly and reliably.

Commitment to Inclusion and Diversity

Vision Express fosters an inclusive culture where all employees feel empowered, accepted, and respected. The company believes in celebrating differences and promoting understanding, which helps build a stronger and more diverse business environment. This commitment to inclusion is reflected in their mission to help people "See More and Be More".

Charitable Initiatives

Vision Express is involved with the OneSight EssilorLuxottica Foundation, a charitable program dedicated to improving the vision of people in need. Through this partnership, Vision Express employees volunteer to help make eye care more accessible, particularly in underserved communities. This initiative aligns with the company's broader mission of enhancing vision care globally.

User Reviews and Feedback

Vision Express has a strong reputation for customer satisfaction, as evident from various user reviews and feedback platforms.

• Trustpilot: Vision Express generally receives positive reviews on Trustpilot, with customers praising the quality of service, friendly staff, and efficient appointment processes. However, some users have noted occasional delays in receiving their glasses.
• In-Store Experience: Many customers appreciate the welcoming and knowledgeable staff at Vision Express stores. The comprehensive eye tests and the wide range of eyewear options are frequently highlighted as positive aspects of the in-store experience.
• Online Reviews: On platforms like Amazon and YouTube, users often commend Vision Express for their high-quality products and excellent customer service. Some reviewers have noted that the online booking system and store locator are user-friendly and efficient.

Promotion and Loyalty Program

Vision Express offers various promotions and loyalty programs to enhance customer satisfaction and loyalty.

• Regular Promotions: The company frequently runs special offers and discounts on eyewear and eyecare services. These promotions are often advertised on their website and in-store.
• Loyalty Schemes: While specific details about a loyalty program are not widely available, Vision Express's commitment to customer satisfaction suggests that they may offer loyalty rewards or exclusive discounts to regular customers. This would align with their goal of building long-term relationships with their clientele.

FAQs

Q: How many stores does Vision Express have?

Vision Express operates over 550 stores across the UK, Ireland, and Jersey.

Q: What brands does Vision Express offer?

Vision Express offers a wide range of eyewear brands, including Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol, and Oliver Peoples, among others.

Q: What services does Vision Express provide?

Vision Express provides comprehensive eyecare services, including eye tests, prescription glasses, contact lenses, and sunglasses.

Q: Is Vision Express part of a larger group?

Yes, Vision Express is part of the EssilorLuxottica group, the global leader in the design, manufacture, and distribution of lenses, frames, and sunglasses.

Q: How does Vision Express support charitable initiatives?

Vision Express supports the OneSight EssilorLuxottica Foundation, which aims to improve the vision of people in need through outreach, research, and education.

Q: What is the role of the Regional Fulfilment Hub?

The Regional Fulfilment Hub in Nottingham serves as a manufacturing and distribution centre, ensuring the efficient delivery of eyewear and eyecare products to stores and customers.

By understanding these aspects of Vision Express, customers can better appreciate the company's commitment to quality, customer service, and community involvement.