$25 Off Strutmasters Vouchers, Discount Codes January 2025

About Strutmasters

Strutmasters, founded in 1999 by Chip Lofton, has established itself as a leading expert in the automotive suspension industry. The company's inception was born out of necessity when Lofton's family was stranded during a road trip due to a broken air suspension. This experience led him to develop a coilover strut replacement that not only fixed his car but also laid the groundwork for Strutmasters' innovative products. Headquartered in Roxboro, North Carolina, Strutmasters specializes in air to non-air suspension conversion kits, catering to a wide range of vehicles including cars, trucks, SUVs, and motorcycles.

Standout Features

American-Made Quality and Expertise

Strutmasters prides itself on producing high-quality, American-made coil springs. These springs are designed to maintain the vehicle's ride height without sagging, ensuring a superior ride quality. Each set of springs is made to Strutmasters' exact specifications, warrantied for as long as the vehicle is owned.

Specialization in Suspension Systems

Unlike many automotive companies that offer a broad range of products, Strutmasters focuses exclusively on suspension systems. This specialization allows them to perfect their craft, using actual vehicles to develop new products. This focus ensures that their suspension conversion kits are designed to bolt directly into place, replacing complex electronic and hydraulic systems with simpler, passive units.

In-House Operations and Quality Control

All Strutmasters products are designed, assembled, sold, and shipped from their headquarters in North Carolina. This integrated approach allows for rigorous quality control, with each component checked multiple times before assembly and shipment. This commitment to quality results in one of the lowest warranty rates in the industry.

Exceptional Customer Service

Strutmasters offers unparalleled US-based customer and technical support. Their team, including several on-site mechanics, is available to assist customers during normal business hours, providing a level of service that sets them apart from competitors. This support is particularly valuable for DIY enthusiasts who may encounter issues during installation.

User Reviews and Feedback

Customer Satisfaction

Strutmasters has garnered a reputation for delivering high-quality products and excellent customer service. On various platforms, customers praise the company for its reliable products and helpful support team. For instance, Lou Santiago, a well-known automotive expert, has endorsed Strutmasters, highlighting their products' performance and the company's commitment to customer satisfaction.

Common Praise and Criticisms

• Positive Feedback: Many customers appreciate the ease of installation and the significant cost savings compared to dealership repairs. The DIY-friendly approach and comprehensive installation guides are particularly praised.
• Criticisms: While the majority of feedback is positive, some customers have reported issues with product fitment and occasional delays in customer service responses. However, these complaints are relatively rare and often resolved promptly.

Reputable Sources

On platforms like YouTube, customers have shared their experiences with Strutmasters' products, often showcasing the difference in ride quality before and after installation. These testimonials provide valuable insights into the real-world performance of Strutmasters' suspension kits.

Promotion and Loyalty Program

Cost-Effective Solutions

Strutmasters offers cost-effective alternatives to expensive dealership repairs. By replacing complex air suspension systems with passive coilover struts, customers can save thousands of dollars. This cost savings is a significant incentive for many car owners.

Educational Resources

The company supports DIY enthusiasts by providing detailed installation videos and instructions. This educational approach not only helps customers save money by doing the job themselves but also empowers them to take control of their vehicle's maintenance.

Customer Engagement

Strutmasters engages with its customer base through various channels, including social media and community forums. This engagement helps build a loyal customer base and fosters a sense of community among car enthusiasts who appreciate the company's products and support.

FAQs

What Makes Strutmasters' Products Unique?

Strutmasters' products are unique due to their focus on suspension systems, American-made quality, and in-house operations. Their coil springs are designed to exact specifications, ensuring a superior ride quality that is warrantied for the life of the vehicle.

How Difficult is the Installation Process?

While installing a suspension conversion kit may seem daunting, Strutmasters provides comprehensive DIY instructions and installation videos. The company encourages customers to consider doing the job themselves, which can save money and provide a sense of accomplishment.

What Kind of Customer Support Does Strutmasters Offer?

Strutmasters offers exceptional US-based customer and technical support. Their team, including on-site mechanics, is available during normal business hours to assist with any installation issues or other queries.

Can I Trust Strutmasters for My Vehicle's Suspension Needs?

Yes, Strutmasters has a 25-year history of providing high-quality suspension conversion kits. Their products are designed and tested using actual vehicles, ensuring a reliable and smooth ride. The company's commitment to quality and customer service has earned it a reputation as a leader in the suspension industry.

How Does Strutmasters Compare to Competitors?

Strutmasters stands out from competitors due to its specialized focus on suspension systems, in-house operations, and exceptional customer service. Their products are designed to provide a superior ride quality and are backed by a lifetime warranty, setting them apart in the market.