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About Roccat

Roccat GmbH was a German computer accessories manufacturer based in Hamburg, founded in 2006 by Renê Korte, the former Vice President of Europe for Razer. The company quickly established itself as a leading brand in the gaming peripherals market, particularly known for its high-quality gaming mice, keyboards, headsets, and other PC accessories. Roccat's products were highly regarded for their innovative designs, advanced technology, and strong performance, making the brand a favorite among gamers and esports enthusiasts. In 2019, the assets of the Roccat brand were acquired by Turtle Beach Corporation for $19.2 million, marking a significant shift in the brand's future trajectory.

Key Features and Innovations

Roccat was renowned for its cutting-edge technology and innovative product features, which set it apart in the competitive gaming peripherals market.

• Optical Switches: One of the standout features of Roccat's keyboards, such as the Vulcan series, was the use of Titan Switch Optical technology. This technology replaced conventional physical contact with a beam of light, significantly reducing response times and increasing the lifespan of the switches to up to 100 million clicks.
• Customizable RGB Lighting: Many Roccat products featured customizable RGB lighting, allowing users to personalize their gaming setup with a wide range of color options and effects.
• Advanced Software: The Roccat Swarm software enabled users to configure various settings such as DPI, polling rate, and key profiles for their mice, keyboards, and headsets. This software was highly praised for its ease of use and comprehensive feature set.
• High-Performance Mice: The Kone and Burst series of mice were particularly popular among gamers, known for their precision, ergonomic design, and advanced sensor technology.

User Reviews and Feedback

Roccat products generally received positive reviews from users and critics alike. Here are some insights gathered from various sources:

• Editorial Awards and Praise: Roccat's Vulcan keyboard series garnered numerous editorial awards and high praise from gamers for its performance and build quality.
• Customer Satisfaction: On platforms like Trustpilot and Amazon, Roccat products were often rated highly for their quality, durability, and performance. Users appreciated the attention to detail and the innovative features that set Roccat apart from other brands.
• YouTube Reviews: Many YouTube reviewers praised Roccat's products for their reliability and the value they offered. For example, the Roccat Kone XP Air was often highlighted for its excellent sensor performance and ergonomic design.
• Community Feedback: The gaming community, particularly in Germany, held Roccat in high regard for its commitment to quality and innovation. According to Newzoo consumer surveys, Roccat was one of the leading brands in terms of awareness, buying behavior, and preference for gaming keyboards and mice in the German PC gaming market.

Promotion and Loyalty Programs

While Roccat itself is no longer an independent brand, its legacy lives on through Turtle Beach, which has committed to continuing support for existing Roccat products and introducing new ones under the Turtle Beach brand.

• Transition Support: Turtle Beach has ensured a seamless transition for existing Roccat customers by maintaining support services and continuing to update the Swarm software, now known as Swarm II.
• New Product Lines: Turtle Beach has introduced new products that build upon the success of Roccat's iconic lines, such as the Vulcan II TKL Pro keyboard and the Burst II Air Wireless mouse.
• Unified Brand Experience: By consolidating support services and product lines under a single brand, Turtle Beach aims to offer a more unified and comprehensive range of gaming accessories, enhancing the overall user experience.

Frequently Asked Questions (FAQs)

Given the recent changes, many users may have questions about the future of Roccat products and support. Here are some key FAQs:

• What Happened to the Roccat Brand?
• The Roccat brand was retired by Turtle Beach in 2024, with many of its iconic product lines transitioning under the Turtle Beach brand. This decision was made to focus resources on a single brand and develop products that resonate most with the gaming community.
• Will Roccat Products Still Work?
• Yes, existing Roccat products will continue to work with the new Swarm II software, which will be released in Spring 2024. This software will support both new Turtle Beach-branded PC products and select ROCCAT-branded products.
• Where Can I Get Support for My Roccat Products?
• Support for Roccat products is now handled through Turtle Beach's consolidated support portal. Users can access technical support, product information, and return services through this unified platform.
• What About Roccat Social Media Channels?
• Roccat social media channels have been rebranded as Turtle Beach PC, focusing on PC gaming products and culture. Users are encouraged to follow these channels for updates on new products and gaming-related content.

These changes reflect Turtle Beach's commitment to maintaining the quality and innovation that Roccat was known for, while streamlining its brand presence in the gaming market.