20% Off Purr & Mutt UK Discount Codes (6 Active) Jan 2025

About Purr & Mutt UK

Purr & Mutt UK is a West Yorkshire-based brand that has carved a niche for itself in the pet portrait industry. Launched in January 2020, the company has rapidly grown from a small project to a thriving e-commerce business, driven by the immense popularity of its custom pet portraits. Initially part of a broader project by Calder Park-based WRM-Media, Purr & Mutt quickly gained traction due to the high demand for personalized pet artwork. Today, the brand is renowned for transforming pets into works of art, catering to a diverse range of pets including dogs, cats, rabbits, horses, and even falcons.

Standout Features

Purr & Mutt UK stands out in the market due to several key features that have contributed to its success:

• High-Quality Materials: The brand uses museum-grade ink and paper to ensure that the pet portraits are not only visually appealing but also durable and long-lasting.
• Customizable Designs: Purr & Mutt offers a variety of designs that can be tailored to suit every pet’s unique personality. From traditional artwork to novelty themes inspired by popular film and TV shows like Peaky Blinders, Harry Potter, and Star Wars, there is something for everyone.
• Unlimited Revisions: Customers can request unlimited previews and revisions until they are completely satisfied with the artwork. This ensures that the final product meets their expectations.
• Easy Ordering Process: The brand’s website is designed to be user-friendly, making it easy for customers to upload their pet’s photo and order a custom portrait.
• International Shipping: Purr & Mutt offers free, fully tracked shipping to countries around the world, including the US, Canada, New Zealand, and Europe.
• Fast Processing and Delivery: Orders are typically processed within 5 working days, and delivery times range from 5-10 business days for the US and 7-14 business days for the rest of the world.

User Reviews and Feedback

Purr & Mutt UK has garnered an impressive array of positive reviews from satisfied customers. Here are some insights gathered from various sources:

• Customer Satisfaction: The brand boasts over 4,000 5-star reviews, indicating a high level of customer satisfaction. Customers praise the quality of the artwork, the ease of the ordering process, and the excellent customer service.
• Attention to Detail: Many customers appreciate the attention to detail that the artists at Purr & Mutt bring to each portrait. They are often described as being very particular about specific shades and details, ensuring that the final product is a perfect representation of the pet.
• Unique Gift Ideas: Customers often highlight that Purr & Mutt’s pet portraits make unique and thoughtful gifts, especially for pet owners. The novelty themes and high-quality materials make these portraits stand out as special gifts.

Promotion and Loyalty Program

While specific details about a loyalty program are not widely available, Purr & Mutt UK has been successful in engaging customers through various promotional strategies:

• Social Media Engagement: The brand has a strong presence on social media platforms, where they engage with customers, share new designs, and offer occasional promotions. This has helped them build a community of loyal followers.
• Seasonal Offers: Purr & Mutt often introduces seasonal offers and new product lines, such as mugs, blankets, cushions, and phone cases, which keeps the customer base engaged and interested in new products.
• Collaborations and Themes: By collaborating with popular themes from movies and TV shows, the brand keeps its offerings fresh and exciting, attracting both new and repeat customers.

Frequently Asked Questions (FAQs)

How Do I Order a Pet Portrait?

To order a pet portrait from Purr & Mutt UK, simply visit their website, upload a clear photo of your pet, choose your preferred design, and follow the easy-to-use ordering process. You will receive a preview of your artwork within 5 working days, and you can request revisions until you are satisfied.

What Materials Are Used for the Portraits?

Purr & Mutt uses museum-grade ink and paper to ensure that the portraits are of high quality and durable.

Do You Offer International Shipping?

Yes, Purr & Mutt offers free, fully tracked international shipping to various countries including the US, Canada, New Zealand, and Europe.

Can I Return My Order If I’m Not Satisfied?

Due to the personalized nature of the products, Purr & Mutt does not accept returns. However, the brand ensures that customers are 100% satisfied with their artwork before printing and shipping it.

How Long Does Delivery Take?

Delivery times vary depending on the destination. For the US, delivery typically takes 5-10 business days, while for the rest of the world, it takes 7-14 business days after approval of the artwork.

By focusing on quality, customization, and customer satisfaction, Purr & Mutt UK has established itself as a leading brand in the pet portrait industry, offering unique and meaningful products that pet owners cherish.