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About Prestige Flowers

Prestige Flowers is a British online retailer specializing in the sale and delivery of fresh and silk floral bouquets. Established in 2011 by Simon Crowther and James Miskell, the company has quickly grown to become a leading name in the flower delivery industry. Prestige Flowers imports high-quality flowers from various regions including the Netherlands, Africa, Ecuador, and South America, ensuring that customers receive the freshest and most beautiful arrangements. The company is known for its commitment to ethical practices, sustainability, and charitable contributions, making it a preferred choice for those seeking not only beautiful flowers but also a responsible and caring brand.

Standout Features

Personalised Video and Voice Messages

One of the most innovative features offered by Prestige Flowers is the ability to add a free personalised video or voice message to any bouquet order. This feature allows customers to record a heartfelt message that is then printed on a message card via a QR code. Upon delivery, the recipient can scan the QR code to view the special message, making the gift even more personal and memorable. This feature is accessible from anywhere in the world, making it ideal for those living abroad who want to send a special message to loved ones in the UK.

Ethical and Sustainable Practices

Prestige Flowers stands out for its strong commitment to ethical and sustainable practices. The company has achieved a perfect score of 100 in The Good Shopping Guide's Ethical Flower Delivery Companies Ratings Table, highlighting its excellence in areas such as Fairtrade, environmental sustainability, and worker rights. Prestige Flowers ensures that all its flower farms adhere to strict ethical standards, and the company has implemented robust recycling programs, including composting green waste and recycling all imported plastics. This dedication to sustainability makes Prestige Flowers a leader in the industry.

Charity Support

Prestige Flowers has a long history of supporting various charities. The company has been a supporter of Barnardo’s since 2012 and has also contributed significantly to Cancer Research UK. One notable campaign is the "Kate’s Bouquet," named after Kate Guthrie, which has raised £549,000 for cancer research. This commitment to charitable causes adds another layer of value to the brand, making customers feel that their purchases are contributing to a greater good.

User Reviews and Feedback

Prestige Flowers has garnered a positive reputation among its customers, reflected in various reviews and feedback across different platforms.

• Trustpilot: Prestige Flowers often receives high ratings on Trustpilot, with customers praising the quality of the flowers, the efficiency of the delivery service, and the overall customer experience.
• Amazon: On Amazon, Prestige Flowers' products are frequently rated highly, with customers appreciating the freshness of the flowers and the beautiful arrangements.
• YouTube: Video reviews on YouTube often highlight the company's innovative features, such as the personalised video messages, and the excellent customer service.
• Homepage Feedback: On the Prestige Flowers website, customers frequently leave positive feedback, thanking the company for the beautiful bouquets and the thoughtful touches that make their gifts special.

Promotion and Loyalty Program

Prestige Flowers offers several promotions and loyalty programs to enhance the customer experience.

• Free Chocolates: Prestige Flowers often includes free chocolates with flower deliveries, adding an extra layer of delight to the gift.
• Next Day Delivery: The company is known for its reliable next-day delivery service, ensuring that flowers arrive fresh and on time.
• Special Offers: Prestige Flowers regularly features special offers and discounts on its website, making it easier for customers to find the perfect bouquet at a great price.
• Loyalty Program: While specific details about a loyalty program are not widely available, the company's commitment to customer satisfaction and frequent promotions suggest a strong focus on retaining and rewarding loyal customers.

Frequently Asked Questions (FAQs)

How Do I Order Flowers with a Personalised Video Message?

To order flowers with a personalised video message, simply choose your bouquet on the Prestige Flowers website. On the bouquet page, you will find a section to add a free video or voice message. Click 'get started' to record your message, which will then be transferred onto a message card via a QR code and sent with your bouquet.

What Areas Does Prestige Flowers Deliver To?

Prestige Flowers delivers to customers in the UK and around the world. This makes it an ideal choice for those living abroad who want to send flowers to loved ones in the UK.

How Does Prestige Flowers Ensure Sustainability?

Prestige Flowers ensures sustainability through various initiatives, including a robust recycling program, sourcing flowers from Fairtrade-certified suppliers, and supporting British growers. The company also audits its flower farms to ensure adherence to ethical production standards and worker rights.

What Charities Does Prestige Flowers Support?

Prestige Flowers supports several charities, including Barnardo’s and Cancer Research UK. The company has also launched specific campaigns, such as the "Kate’s Bouquet," to raise funds for cancer research.

By combining innovative features, ethical practices, and a strong commitment to customer satisfaction, Prestige Flowers has established itself as a leading and trusted name in the flower delivery industry.