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About PitPat

PitPat, founded in 2014 by Andrew Nowell, is a pioneering pet wellness brand based in Cambridge, England. The company has established itself as a leader in the pet technology sector, specializing in dog health and activity monitoring. PitPat's mission is to enhance the lives of dogs and their owners by providing innovative products that track a dog's exercise, rest, and play, as well as locate them if they go missing. With a strong focus on pet health, PitPat offers a comprehensive platform that includes personalized feeding recommendations, weight tracking, and pet insurance services.

Standout Features

PitPat's products are designed with cutting-edge technology to meet the needs of modern pet owners. Here are some of the standout features:

• Dog Activity Monitor: PitPat's original product tracks a dog's daily activity, including exercise, rest, and play. This monitor helps owners ensure their pets are getting the right amount of physical activity.
• GPS Tracker: Launched in 2022, PitPat's GPS tracker incorporates the latest LTE-M and NB-IoT technologies, offering superior power performance, coverage, and network availability. This tracker is compact, waterproof, and has a long battery life, making it a game-changer in the pet GPS market.
• Comprehensive Health Platform: PitPat provides a holistic approach to dog health, including personalized feeding recommendations and weight tracking. This platform helps owners maintain their dogs' health and well-being.
• Lifetime Connectivity: Unlike many other GPS trackers, PitPat's GPS tracker comes with lifetime connectivity, eliminating the need for costly monthly subscriptions.

User Reviews

PitPat has garnered positive feedback from users across various platforms. Here are some insights:

• Ease of Use: Many users praise the ease of use of PitPat's products. For example, on Trustpilot, users have mentioned that the activity monitor is simple to set up and provides clear, actionable data.
• Accuracy and Reliability: Users have reported high accuracy and reliability with both the activity monitor and the GPS tracker. On Amazon, reviewers have noted that the GPS tracker's long battery life and robust design make it a reliable choice.
• Customer Support: PitPat's customer support has been commended by users. On YouTube, reviewers have highlighted the responsive and helpful customer service team.
• Value for Money: The lifetime connectivity feature of the GPS tracker has been particularly well-received, as it eliminates ongoing subscription costs. Users have expressed satisfaction with the value for money provided by PitPat's products.

Promotion and Loyalty Program

PitPat engages with its customers through various promotional activities and loyalty programs:

• Launch Promotions: During the launch of new products, PitPat often offers special promotions and discounts. For instance, the GPS tracker launch saw over 10,000 registrations on the waiting list, indicating strong demand and effective promotional strategies.
• Trade Show Participation: PitPat actively participates in major trade shows like CES, where they showcase their products and engage with potential customers. This helps in building brand awareness and driving sales.
• Influencer Partnerships: PitPat collaborates with influencers and pet enthusiasts to promote their products. This approach helps in reaching a broader audience and building a loyal customer base.
• Content Marketing: The company uses content marketing strategies, including blog posts, videos, and social media updates, to educate and engage with pet owners. This content often includes tips on dog health and wellness, further enhancing the brand's credibility.

Frequently Asked Questions

When was PitPat founded?

PitPat was founded in 2014 by Andrew Nowell.

Where is PitPat's headquarters?

PitPat's headquarters is located at 5 Brooklands Avenue, Cambridge, England.

What products does PitPat offer?

PitPat offers dog activity monitors, GPS trackers, and a comprehensive dog health platform that includes personalized feeding recommendations, weight tracking, and pet insurance services.

What is unique about PitPat's GPS tracker?

PitPat's GPS tracker is the first to incorporate both LTE-M and NB-IoT technologies, offering superior power performance, coverage, and network availability. It also comes with lifetime connectivity, eliminating the need for monthly subscriptions.

How does PitPat's activity monitor work?

PitPat's activity monitor tracks a dog's daily activity, including exercise, rest, and play. It provides owners with detailed insights into their dog's physical activity, helping them ensure their pets are getting the right amount of exercise.

What kind of support does PitPat offer its customers?

PitPat offers responsive and helpful customer support. Users have praised the company's customer service team for their assistance and support.