$450 Off Park Cameras Discount Codes (4 Active) January 2025

About Park Cameras

Park Cameras, established in 1971 by Reg Atkins in Burgess Hill, West Sussex, is the UK's largest independent photographic retailer. Founded with a modest £500 investment in used camera stock, the company has grown significantly over the past 50 years, driven by Reg's vision to provide "good, honest, friendly advice from one photographer to another." Today, Park Cameras operates two prominent stores, one in Burgess Hill and another in central London, along with a robust online presence. The business transitioned to an Employee Ownership Trust in 2021, ensuring that the company remains committed to its core values and customer-centric approach.

Standout Features

Expert Advice and Product Range

Park Cameras stands out for its extensive range of photographic and video equipment, catering to both enthusiasts and professionals. The company boasts a vast selection of products from leading brands such as Canon, Nikon, Olympus, Pentax, Panasonic, Sony, and Samsung. Their 'touch and try' showrooms, particularly the one in Burgess Hill which was grandly opened by David Bailey in 2008, allow customers to hands-on experience the latest products before making a purchase. This approach, combined with the expert knowledge of their staff—who are themselves keen photographers—ensures that customers receive tailored advice to meet their specific needs.

Award-Winning Customer Service

Park Cameras has garnered numerous industry awards for its exceptional customer service. The company's commitment to providing honest and friendly advice has been consistently praised by customers on platforms like Trustpilot and Google. This dedication to customer satisfaction has been a cornerstone of their success, contributing to their reputation as one of the top independent retailers in the UK.

Added Value Services

In addition to selling photographic equipment, Park Cameras offers a range of value-added services. Their award-winning Fujifilm processing lab provides traditional and modern photo printing services, including self-service kiosks and extended printing options like canvas prints. The company also offers sensor cleaning services and acts as a liaison between customers and manufacturers for repairs and faulty items, enhancing the overall customer experience.

Employee Ownership and Commitment

In 2021, Park Cameras transitioned to an Employee Ownership Trust (EOT), making it a 100% staff-owned company. This move aims to incentivize and reward the team, ensuring a continued high level of commitment and enthusiasm towards customer service. This structural change is expected to drive further growth and sustainability for the business.

User Reviews and Feedback

Park Cameras has a strong reputation among its customers, reflected in positive reviews across various platforms.

• Trustpilot and Google Reviews: Customers frequently praise the company for its excellent customer service, knowledgeable staff, and the 'touch and try' experience in their showrooms. Many reviewers appreciate the honest advice provided by the staff, which helps them make informed purchasing decisions.
• YouTube and Social Media: On YouTube and social media platforms, customers often share their positive experiences with Park Cameras, highlighting the quality of their products and the helpfulness of the staff. Some reviewers also appreciate the company's engagement with the photography community through workshops and events.
• Amazon and Other Retail Platforms: On Amazon and other retail platforms, Park Cameras' products and services are generally well-reviewed, with customers praising the quick delivery, competitive pricing, and the overall shopping experience.

Promotion and Loyalty Program

Competitions and Events

Park Cameras regularly runs competitions and events that offer great prizes and opportunities for customers to engage with the latest photographic products. Their Imaging Festivals and Christmas Shopping Days are popular events that include exclusive offers, seminars, and photo walks, providing customers with valuable learning experiences and tips from industry experts.

Trade-In Services

The company offers a fast and easy trade-in service, allowing customers to efficiently trade in their old equipment for cash or towards the purchase of new gear. This service is designed to be simple, with customers able to fill out details online and receive an offer promptly.

Loyalty Scheme

Park Cameras has introduced a loyalty scheme called 'Park Points,' which aims to reward regular customers. This scheme, launched as part of their website refresh in 2020, provides customers with better information, clearer presentation, and a smoother shopping experience. The loyalty program is designed to make shopping more enjoyable and rewarding for loyal customers.

FAQs

What is the history of Park Cameras?

Park Cameras was founded in 1971 by Reg Atkins in Burgess Hill, West Sussex, with an initial investment of £500 in used camera stock. Over the years, the company has expanded significantly, celebrating its 50th anniversary in 2021. In 2013, Reg's son Roscoe took over the business, and in 2021, the company transitioned to an Employee Ownership Trust.

Where are Park Cameras' stores located?

Park Cameras operates two stores: one in Burgess Hill, West Sussex, which also serves as the company's head office, and another in central London, situated in Rathbone Place near Oxford Street.

What services does Park Cameras offer beyond selling equipment?

In addition to selling photographic and video equipment, Park Cameras provides a range of services including a Fujifilm processing lab, sensor cleaning options, and assistance with repairs and faulty items. They also offer trade-in services for old equipment and host various events and competitions.

How has Park Cameras adapted to changes in the photography industry?

Park Cameras has been at the forefront of adapting to technological advancements in the photography industry. They were early adopters of digital camera technology and have continuously updated their product range and services to reflect industry trends. The company has also invested in making their website mobile-friendly and introducing new features to enhance the customer shopping experience.

What is the Employee Ownership Trust, and how does it affect the business?

The Employee Ownership Trust (EOT) means that Park Cameras is now 100% owned by its staff. This transition aims to incentivize and reward the team, ensuring a higher level of commitment and enthusiasm towards customer service. The EOT is expected to drive further growth and sustainability for the business.