10% Off Outdoor and Country UK Discount Codes November 2024

About Outdoor and Country UK

Outdoor and Country UK is a renowned lifestyle clothing retailer that has been a staple in the British retail landscape since its founding in 1998 by Jonathan Capener. Initially established as a retailer for the popular clothing brand Barbour, the company has since expanded to offer a diverse range of premium British and international brands. With a strong presence both online and in their nine bricks-and-mortar stores across the UK, Outdoor and Country UK is dedicated to providing high-quality clothing, footwear, and accessories that cater to both urban and rural lifestyles.

Standout Features

Outdoor and Country UK stands out for several key reasons that have contributed to its success and loyal customer base:

• Diverse Brand Portfolio: The company boasts an impressive portfolio of over 40 major brands, including Hunter, Fairfax & Favor, Musto, Crew, Joules, Aigle, Gant, Timberland, and Le Chameau. This diverse range ensures that customers can find products that suit their individual styles and needs.
• Award-Winning Customer Service: Outdoor and Country UK is celebrated for its exceptional customer service, which has earned the company numerous awards. The customer service team is highly knowledgeable and provides personalized advice on fit, sizing, and product selection.
• Contemporary and Traditional Approach: The retailer combines a contemporary store experience with a traditional approach to customer care, making it a unique and welcoming shopping environment for customers.
• Authorized Barbour Outlet: As an authorized stockist of Barbour, Outdoor and Country UK offers the full range of Barbour products, backed by the brand's legendary product guarantee. This includes exclusive collections and events, such as the Barbour X Emma Bridgewater capsule collection.

User Reviews and Feedback

Outdoor and Country UK has garnered a reputation for excellence through positive feedback from its customers. Here are some insights gathered from various sources:

• Customer Service: Customers consistently praise the company's customer service, highlighting the team's knowledge, helpfulness, and prompt responses. Independent reviews and trust surveys place Outdoor and Country UK at the top for customer satisfaction.
• Product Quality: Users appreciate the high quality of the products offered, noting that the clothing is both stylish and durable. The selection is praised for its ability to cater to different lifestyles, from urban to rural.
• Shopping Experience: Both online and in-store shopping experiences are highly rated. Customers appreciate the well-organized online platform and the welcoming atmosphere of the physical stores.
• Special Events and Promotions: Outdoor and Country UK's events, such as the Barbour dogs event, are well-received by customers who enjoy the interactive and engaging experiences offered by the retailer.

Promotion and Loyalty Program

While specific details about a loyalty program are not explicitly mentioned, Outdoor and Country UK's approach to customer engagement and retention is evident through their various promotions and events:

• Exclusive Collections: The retailer frequently collaborates with brands to offer exclusive collections, such as the Barbour X Emma Bridgewater capsule collection, which attracts loyal customers and new shoppers alike.
• In-Store Events: Outdoor and Country UK hosts events like the Barbour dogs event, which not only promotes products but also builds a community around the brand. These events encourage customer engagement and loyalty.
• Customer Advice and Support: The company's focus on providing excellent customer advice and support ensures that customers feel valued and are more likely to return for future purchases.

FAQs

What brands does Outdoor and Country UK offer?

Outdoor and Country UK offers a wide range of brands, including Hunter, Fairfax & Favor, Musto, Crew, Joules, Aigle, Gant, Timberland, Le Chameau, and Barbour, among others.

Where are Outdoor and Country UK's stores located?

The company has nine retail stores located across the UK, including in Shrewsbury, Birmingham, Rushden Lakes in Northamptonshire, Street in Somerset, and other locations.

What makes Outdoor and Country UK's customer service stand out?

Outdoor and Country UK's customer service is award-winning and highly praised for its personalized advice, knowledge, and prompt responses. The team is well-versed in the products they offer and is always ready to assist customers with their queries.

Does Outdoor and Country UK offer any exclusive collections or events?

Yes, the retailer frequently collaborates with brands to offer exclusive collections and hosts events like the Barbour dogs event to engage with customers and promote new products.

How can I contact Outdoor and Country UK's customer service team?

Customers can contact the customer service team via email, live chat, or social media for any queries or advice regarding products.