$20 Off OLIVE YOUNG Discount Codes (11 Active) January 2025

About OLIVE YOUNG

Olive Young, a pioneering health and beauty retailer in South Korea, has been a cornerstone in the industry since its inception in 1999. Founded by CJ CheilJedang, Olive Young opened its first store in Sinsa-dong, Gangnam, marking the beginning of a new era in health and beauty retail. With a corporate philosophy centered around "First, Best, and Differentiated," Olive Young has consistently led the market by introducing innovative products and services that cater to diverse consumer needs. Today, Olive Young boasts over 1,339 stores across South Korea and a global presence, delivering products to over 150 countries through its online platform.

Standout Features

Product Variety and Quality

Olive Young is renowned for its extensive product range, offering over 54,000 items as of 2022, a significant increase from the 28,000 products available in 2018. This vast array includes cosmetics, skincare, wellness products, and more, allowing consumers to explore a wide spectrum of brands and products under one roof. The brand actively seeks out lesser-known brands that offer quality products, ensuring that consumers have access to a diverse and affordable selection.

Omnichannel Experience

Olive Young has successfully integrated its offline and online platforms to provide a seamless shopping experience. The introduction of the "Same Day Delivery" service in 2018 has been particularly noteworthy, enabling customers to receive their orders on the same day. This service, combined with a comprehensive online shopping platform and mobile application, has significantly enhanced consumer convenience and bridged the gap between online and offline shopping.

Global Expansion and K-Beauty Promotion

With the global spread of K-beauty, Olive Young has capitalized on this trend by targeting international customers. The flagship store in Myeongdong, a popular tourist destination, was remodeled to be foreigner-friendly, offering tax refund services and product information in multiple languages. Olive Young Global, the brand's online platform for global customers, has seen an 80% increase in revenue from 2022 to 2023, further solidifying its position as a global lifestyle platform.

Store Renovations and Specialized Sections

Olive Young has continuously renovated its offline stores to enhance the in-store experience. Notable renovations include the flagship store in Gangnam, which features specialized sections for healthy food markets, clean beauty, vegan products, and premium sectors. These renovations reflect the brand's commitment to staying aligned with trending categories and consumer preferences.

User Reviews and Feedback

General Feedback

Users generally praise Olive Young for its wide range of products, convenient shopping experience, and excellent customer service. On platforms like Trustpilot and Amazon, customers often highlight the quality of the products and the ease of navigation through both online and offline stores. YouTube reviews also commend the brand's efforts in keeping up with the latest beauty trends and offering a variety of brands and products.

Specific Praise

• Product Variety: Many users appreciate the extensive selection of products available, which allows them to find everything they need in one place.
• Customer Service: The brand's customer service is often praised for being helpful and responsive, both in-store and online.
• Convenience: The same-day delivery service and well-organized online platform are frequently mentioned as significant conveniences.

Areas for Improvement

While Olive Young generally receives positive feedback, some users have noted areas for improvement, such as: - Website Navigation: Some users find the website and mobile application slightly complex to navigate, especially for those who are not familiar with the brand. - International Shipping: A few customers have mentioned that international shipping times can be lengthy, although this is improving with the expansion of Olive Young Global.

Promotion and Loyalty Program

Loyalty Program

Olive Young offers a robust loyalty program through its integrated membership service, CJ ONE. This program provides members with exclusive benefits, including discounts, early access to new products, and special promotions. The loyalty program is designed to reward repeat customers and enhance their shopping experience across both online and offline platforms.

Promotional Activities

Olive Young frequently runs promotional activities to engage customers and drive sales. These include daily discounted products, best-selling item showcases, and seasonal promotions. The brand also collaborates with popular brands and influencers to introduce new products and trends, which are often highlighted through in-store events and online campaigns.

FAQs

What is Olive Young's history?

Olive Young was founded in 1999 by CJ CheilJedang and opened its first store in Sinsa-dong, Gangnam. Since then, it has grown to become the leading health and beauty retailer in South Korea.

What products does Olive Young offer?

Olive Young offers a wide range of products including cosmetics, skincare, wellness products, health functional foods, and household goods. The brand also features its own private labels and imported products from various international brands.

Does Olive Young offer international shipping?

Yes, Olive Young provides international shipping through its global online platform, Olive Young Global, which delivers products to over 150 countries.

What is the "Same Day Delivery" service?

The "Same Day Delivery" service, launched in 2018, allows customers to receive their orders on the same day, enhancing the convenience of shopping with Olive Young.

How does Olive Young cater to international customers?

Olive Young has remodeled its flagship store in Myeongdong to be foreigner-friendly, offering tax refund services and product information in multiple languages. The brand also operates Olive Young Global, which provides products to international customers and has seen significant growth in recent years.