15% Off Oberoi Hotels & Resorts Discount Codes (1 Active) Jan 2025

About Oberoi Hotels & Resorts

Oberoi Hotels & Resorts, founded in 1934 by Rai Bahadur M.S. Oberoi, is a luxury hotel group that has established itself as a benchmark for exceptional hospitality. With its headquarters in New Delhi, India, the group operates 32 luxury hotels and two river cruise ships across seven countries, primarily under the Oberoi Hotels & Resorts and Trident brands. The Oberoi Group's commitment to guest experience is deeply rooted in its philosophy that "the guest is everything," a principle that has guided the group's operations for over 85 years.

Standout Features

Luxury Properties and Locations

Oberoi Hotels & Resorts boasts an impressive portfolio of 32 luxury hotels and resorts, along with two Nile Cruisers, spread across six countries. These properties are meticulously designed to offer guests unparalleled comfort and luxury. From the pristine beaches to snow-capped mountains, and from serene lakes to bustling cities, Oberoi's diverse locations cater to a wide range of preferences and experiences.

Personalized Service

A key standout feature of Oberoi Hotels & Resorts is the personalized service that each guest receives. The group's philosophy of treating every guest as a person, a friend, or a family member is evident in every gesture, whether spoken or unspoken. This approach ensures that guests feel truly seen, heard, and understood, which is a unique aspect that sets Oberoi apart from other luxury hotel chains.

Unique Oberoi Experiences

Oberoi Hotels & Resorts offers a range of unique experiences that enhance the guest's stay. These include highly specialized butlers, 24/7 butler service, and highly specialized wellness professionals at The Oberoi Spa. Guests can also enjoy a variety of culinary highlights, from local cuisine to international and fine dining options.

Brand Identity and Symbolism

In 2019, Oberoi Hotels & Resorts unveiled a new brand identity featuring the "Oberoi Sun" symbol, which translates the warmth, energy, and sense of well-being that guests experience. This rebranding was based on extensive research that highlighted the emotional impact of the sincere care and personal attention provided by Oberoi's staff.

User Reviews and Feedback

Oberoi Hotels & Resorts consistently receives high praise from guests and critics alike. Here are some insights gathered from various sources:

• Guest Experience: Guests often describe their stay at Oberoi as a deeply personal and caring experience. The staff's warmth, kindness, and sincerity are frequently mentioned as key factors that make guests feel valued and understood.
• Awards and Recognition: Oberoi Hotels & Resorts has been voted the Best Hotel Group by Telegraph Travel Awards for two consecutive years and has been recognized as the World’s Best Hotel Brand by Travel + Leisure for three years. It has also been named the World’s Leading Luxury Hotel Brand by World Travel Awards for six consecutive years.
• Online Reviews: On platforms like Trustpilot and other review sites, guests praise the exceptional service, luxurious amenities, and the overall ambiance of Oberoi properties. Many reviewers highlight the unique experiences and the personal touch that sets Oberoi apart from other luxury hotels.

Promotion and Loyalty Program

While specific details about a loyalty program are not widely publicized, Oberoi Hotels & Resorts focuses on building long-term relationships with its guests. The group's commitment to guest satisfaction is reflected in its continuous efforts to enhance the guest experience through new initiatives and improvements. For instance, the introduction of the new brand identity and communication program in 2019 was aimed at reinforcing the group's dedication to its guests.

Frequently Asked Questions (FAQs)

Q: What is the history of Oberoi Hotels & Resorts?

A: Oberoi Hotels & Resorts was founded in 1934 by Rai Bahadur M.S. Oberoi, who acquired his first property, The Clarkes Hotel in Shimla. Since then, the group has expanded to operate 32 luxury hotels and two river cruise ships across seven countries.

Q: What sets Oberoi Hotels & Resorts apart from other luxury hotels?

A: Oberoi's standout feature is its personalized service and the sincere care and attention provided to each guest. The group's philosophy of treating every guest as a person, a friend, or a family member is unique and highly praised by guests.

Q: Where are Oberoi Hotels & Resorts located?

A: Oberoi Hotels & Resorts are located in six countries, offering a diverse range of settings from beaches to mountains and cities. The group's newest resort, The Oberoi Marrakech, opened in Morocco in 2019.

Q: What kind of amenities and services can guests expect at Oberoi Hotels & Resorts?

A: Guests can expect highly specialized butlers, 24/7 butler service, and access to The Oberoi Spa with highly specialized wellness professionals. Additionally, the properties offer luxurious fitness centers, swimming pools, and a variety of culinary options.

Q: How does Oberoi Hotels & Resorts measure its success?

A: Oberoi measures its success by the value of the human interaction practiced by its staff and deeply felt by its guests. The group's focus on guest experience and personal care is paramount to its operations.