50% Off McQueens Dairies Vouchers, Discount Codes Jan 2025

About McQueens Dairies

McQueens Dairies is a third-generation family firm that has been restoring the traditional doorstep milk delivery service since its inception in 1995. Founded by Mick and Meg McQueen, the company began with a single milk route in St Andrews, Scotland, and has since grown to deliver to hundreds of thousands of customers across the UK. McQueens Dairies is known for its commitment to quality, sustainability, and community support, sourcing its milk from the farmer-owned co-operative First Milk, ensuring that all their milk is 100% British and produced to the highest standards.

Standout Features

Sourcing and Quality

McQueens Dairies stands out for its rigorous sourcing standards. The company obtains its milk from First Milk, a co-operative 100% owned by local British farmers. This ensures that the milk is of the highest quality and supports local agriculture.

Traditional Doorstep Delivery

One of the most distinctive features of McQueens Dairies is its revival of the traditional doorstep milk delivery service. This service, which includes deliveries in reusable, recyclable glass bottles, brings a touch of nostalgia while promoting sustainability.

Innovative Delivery Methods

McQueens Dairies has been at the forefront of innovation in milk delivery. They were the first in the UK to introduce plastic bottles on the doorstep, allowing them to cover twice the area with every second-day delivery. Additionally, they pioneered the use of direct debit payments, which is now used by 94% of their customers.

Diverse Product Range

Beyond traditional milk, McQueens Dairies offers a wide range of dairy and non-dairy products, including flavoured milks, cream, yoghurts, eggs, and fruit juices. This diverse product range caters to various consumer preferences and dietary needs.

Community Support

The company is deeply committed to supporting local communities. They employ over 1,000 staff and have a network of 16 depots across the UK. McQueens Dairies also participates in the Nursery Milk Scheme, providing free milk to nurseries and childminders.

User Reviews and Feedback

Customer Satisfaction

Customers of McQueens Dairies often praise the convenience and reliability of their doorstep delivery service. Many appreciate the high quality of the milk and other dairy products, as well as the eco-friendly packaging options. On platforms like Trustpilot, customers frequently commend the friendly and efficient service provided by the local drivers.

Common Praise

• Convenience: Customers appreciate the early morning deliveries and the option to choose from a variety of products.
• Quality: The quality of the milk and other dairy products is consistently praised.
• Sustainability: The use of reusable glass bottles is a significant selling point for environmentally conscious consumers.
• Customer Service: The friendly and reliable service from local drivers is often highlighted in positive reviews.

Areas for Improvement

While McQueens Dairies generally receives positive feedback, some customers have noted that the prices can be higher compared to supermarket milk. However, many customers feel that the premium is justified by the convenience, quality, and community support provided by the company.

Promotion and Loyalty Program

Loyalty and Rewards

McQueens Dairies values its loyal customers and offers various promotions and loyalty programs to reward their continued support. Although specific details about these programs are not widely publicized, the company's commitment to customer satisfaction suggests that they likely offer incentives such as discounts, special offers, or exclusive deals for long-term customers.

Community Engagement

The company's involvement in local initiatives and its participation in schemes like the Nursery Milk Scheme demonstrate its dedication to community engagement. These efforts help build a loyal customer base and foster a sense of community among their customers.

FAQs

Where Does McQueens Dairies Source Its Milk?

McQueens Dairies sources its milk from First Milk, a farmer-owned co-operative that ensures all the milk is 100% British and produced to the highest standards.

What Products Does McQueens Dairies Offer?

McQueens Dairies offers a wide range of products including milk, flavoured milks, cream, yoghurts, eggs, and fruit juices. They also provide non-dairy alternatives.

How Does McQueens Dairies Deliver Its Products?

McQueens Dairies delivers its products through a traditional doorstep delivery service. They use reusable, recyclable glass bottles and also offer plastic bottles. Deliveries are made by local drivers before 7 am.

Why Are McQueens Dairies' Prices Higher Than Supermarket Milk?

McQueens Dairies' prices are higher due to the premium quality of the milk, the convenience of doorstep delivery, and the support for local farmers and communities. Customers are willing to pay more for these benefits.

How Can I Pay for My McQueens Dairies Deliveries?

Most customers of McQueens Dairies pay via direct debit, which accounts for 94% of their payments. Other payment options include online payments and monthly accounts.

By understanding these aspects of McQueens Dairies, customers can appreciate the value and commitment that this family firm brings to the traditional doorstep milk delivery service.