20% Off Lily Blanche Vouchers, Discount Codes November 2024

About Lily Blanche

Lily Blanche is a British jewellery company rooted in a rich history and inspired by the creative legacy of its founder's grandmother, Lily Blanche Sheridan. Based in Stirling, Scotland, the company is known for its exquisite, handcrafted pieces that blend vintage designs with modern twists. Founded by Gillian Crawford, Lily Blanche is a female-led, award-winning business that specializes in personalized necklaces, engravable photo lockets, birthstone jewellery, and other unique pieces. The brand's story begins on the Hebridean Island of Skye, where Gillian spent her childhood holidays with her grandmother, discovering freshwater pearls and fostering a lifelong passion for craftsmanship and storytelling through jewellery.

Standout Features

Personalization and Craftsmanship

Lily Blanche stands out for its meticulous attention to detail and commitment to personalization. Each piece is crafted in their small studio in Scotland, where the team carefully edits photos, engraves bespoke messages, and ensures every item is uniquely tailored to the customer's preferences. The use of genuine gemstones, precious metals, and freshwater cultured pearls adds to the quality and authenticity of their jewellery.

Unique Designs and Hidden Secrets

The brand is renowned for its innovative designs that often feature hidden secrets, such as lockets that open to reveal photos or messages. This approach reflects the founder's inspiration from her grandmother's jewellery box, which was filled with exotic and beautiful pieces. These designs not only celebrate life's moments but also connect the wearer with the past in a meaningful way.

Quality and Hallmarking

Lily Blanche ensures the highest quality by using materials that are independently tested and hallmarked by the Edinburgh Assay Office. This commitment to quality is evident in their use of genuine materials and the careful craftsmanship that goes into each piece.

User Reviews and Feedback

Lily Blanche has garnered a significant amount of positive feedback from its customers, reflecting the brand's dedication to quality, customer service, and personal touch.

• Customer Testimonials: On their homepage, customers like Katie Piper O.B.E., Judy Murray, and Tessa Hartmann C.B.E. have praised the brand, highlighting the emotional value and beauty of the jewellery. For instance, Judy Murray described a piece as "the most fabulous thing I have ever found in my life," emphasizing its sentimental value.

• Reputable Sources: While specific reviews from platforms like Trustpilot or Amazon are not available in the provided sources, the overall sentiment from customer feedback on the website and social media channels indicates high satisfaction. Customers appreciate the personalization options, the quality of the jewellery, and the excellent customer service.

Promotion and Loyalty Program

Lily Blanche offers several promotions and loyalty programs to enhance the customer experience:

• Free Shipping: The brand provides free UK shipping on orders over £85 and free US shipping on all orders, making it convenient for customers to receive their purchases without additional costs.

• Gift Wrapping: Complimentary luxury gift wrapping is available with all orders, complete with a rope-handled gift bag and a personalized message card. This adds a touch of elegance and thoughtfulness to the gifting experience.

• Free Photo Service: Currently, Lily Blanche is offering a free photo service for lockets, which normally ranges from £15 to £25. This service allows customers to add photos to their lockets, enhancing the personalization of their jewellery.

• Jewellery Care Kit: With every order, customers receive a free jewellery care kit, including a ring sizer, polish cloth, and jewellery storage pouch. This kit helps maintain the quality and longevity of the jewellery.

FAQs

What Makes Lily Blanche Unique?

Lily Blanche is unique due to its focus on personalization, high-quality materials, and the storytelling behind each piece. The brand's designs are inspired by the founder's grandmother, adding a personal and historical touch to every item.

Where is Lily Blanche Based?

Lily Blanche is based in Stirling, Scotland, where the team works in a stained-glass studio to create and personalize the jewellery.

What Materials Does Lily Blanche Use?

Lily Blanche uses genuine gemstones, precious metals, and freshwater cultured pearls. Their lockets are hallmarked and independently tested by the Edinburgh Assay Office.

How Does Lily Blanche Handle Customer Service?

Customer service is a priority at Lily Blanche. The team aims to respond to all queries within 48 working hours and offers personalized communication to ensure customer satisfaction. They also provide options for fast shipping and special delivery dates if needed.

What Kind of Promotions Does Lily Blanche Offer?

Lily Blanche offers various promotions, including free shipping, complimentary luxury gift wrapping, and a free photo service for lockets. They also provide a free jewellery care kit with every order.