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About italki

italki is a global language learning marketplace that has been connecting students with teachers from around the world since its inception in 2006. Founded by Kevin Chen, who was inspired by his own struggles and successes in learning Mandarin Chinese, italki aims to make language learning a social and personalized experience. The platform is headquartered in Kowloon, Hong Kong, and has expanded to include offices in Shanghai, China, and Madrid, Spain. italki's mission is to build the world's best community-driven language education platform, helping over 10 million language learners become fluent in the language of their choice through interactions with over 30,000 teachers from 190 countries.

Standout Features

italki stands out in the language learning market due to several key features that enhance the learning experience for its users.

• Diverse Teacher Pool: italki offers a vast array of teachers, including both professional certified instructors and community tutors who are native or advanced speakers. This diversity allows learners to choose between formal lessons for advanced topics and informal practice sessions for conversation exchange.
• Personalized Learning: The platform allows learners to select teachers based on their specific needs, whether it's for test preparation, advanced topics, or casual conversation practice. Teachers can set their own schedules, lesson pricing, and learning methodologies, ensuring a tailored learning experience.
• User-Friendly Interface: italki's platform is designed to be easy to use, with step-by-step instructions and support for various devices and browsers. Features like screen sharing, file sharing, and a robust search and filter system make finding and engaging with the right teacher straightforward.
• Global Accessibility: Learners can take lessons at any time from anywhere, making it an ideal solution for those with busy schedules or living in different time zones.
• Support System: italki offers a comprehensive support system, including a help center with articles and FAQs, support ticket requests, and chatbot support. This ensures that any issues or concerns are promptly addressed.

User Reviews

User feedback on italki is overwhelmingly positive, reflecting the platform's effectiveness in providing a meaningful language learning experience.

• Real-Life Connections: Many users appreciate the opportunity to practice languages through real conversations with native speakers. This approach helps learners overcome the fear of making mistakes and builds confidence in using the language in everyday situations.
• Teacher Quality: Users often praise the quality of teachers on the platform, noting that the ability to read reviews from past students helps in selecting the right tutor. This transparency ensures that learners can find teachers who match their learning style and needs.
• Affordability: The affordability of lessons, starting at just $4 an hour, is a significant advantage for many users. This pricing makes high-quality language instruction accessible to a broader audience.
• Cultural Exchange: italki's focus on cultural exchange is also highlighted by users, who appreciate the opportunity to learn about different cultures and connect with people from around the world.

Promotion and Loyalty Program

While italki does not have a traditional loyalty program, it offers various promotions and incentives to attract and retain users.

• Discounts and Promotions: New users often receive discounts on their first lessons, and the platform occasionally runs special promotions to encourage continued learning.
• Community Engagement: italki fosters a sense of community among its users by sharing success stories and testimonials. This community engagement helps motivate learners and reinforces the platform's mission to make language learning enjoyable and meaningful.
• Teacher Incentives: Teachers on the platform are incentivized to provide high-quality lessons, as their reputation and earnings are directly tied to student feedback and satisfaction.

Frequently Asked Questions (FAQs)

When was italki founded?

italki was founded in 2006.

Where is italki's headquarters?

italki's headquarters is located in Kowloon, Hong Kong, with additional offices in Shanghai, China, and Madrid, Spain.

What types of teachers are available on italki?

italki offers both professional certified teachers and community tutors who are native or advanced speakers.

How much do lessons cost on italki?

Lessons on italki can start as low as $4 an hour, with prices set by the teachers themselves.

How do I find a teacher on italki?

Users can find teachers using the platform's search and filter options, which allow them to select based on criteria such as language, availability, and teaching style.

What support does italki offer?

italki provides a comprehensive support system, including a help center, support ticket requests, and chatbot support. The platform also tracks system records to resolve any disputes.

By focusing on personalized learning, real-life connections, and a supportive community, italki has established itself as a leading platform in the online language learning market.