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About Flapjackery

Flapjackery, a pioneering confectionary brand, has been making waves in the culinary world with its innovative and delicious gluten-free flapjacks. Founded by Carol Myott and Sally Jenkin, two passionate individuals who turned their hobby into a thriving business, Flapjackery has grown significantly since its inception seven years ago. Starting from their kitchens in Tavistock, the duo aimed to elevate the humble flapjack, transforming it into a luxury treat that has captured the hearts of many.

Standout Features

Flapjackery stands out in the market for several compelling reasons:

• Gluten-Free and High-Quality Ingredients: Flapjackery is known for its gluten-free flapjacks, making them accessible to a broader audience, including those with dietary restrictions. The brand prides itself on using high-quality ingredients to ensure each flapjack is not only delicious but also safe for those with gluten intolerance.
• Innovative Flavors: The brand continuously innovates with new and exciting flavors. For instance, their recent launch of the "Eton Mess" flavor has garnered significant attention and praise from customers.
• Award-Winning Products: Flapjackery has received accolades for its products, including the Taste of the West Awards. This recognition underscores the brand's commitment to quality and excellence.
• Expanding Retail Presence: With the opening of its tenth shop in Hampshire, Flapjackery is rapidly expanding its retail footprint, making its products more accessible to a wider audience.

User Reviews and Feedback

Flapjackery has garnered a loyal customer base, and user reviews reflect the brand's commitment to quality and customer satisfaction. Here are some insights gathered from various sources:

• Trustpilot and Amazon Reviews: On platforms like Trustpilot and Amazon, customers have praised Flapjackery for its delicious and moist flapjacks. Many reviewers appreciate the variety of flavors and the fact that the products are gluten-free. Some reviewers have noted excellent customer service, highlighting the brand's responsiveness and willingness to address any issues promptly.
• YouTube and Social Media: On YouTube and social media platforms, customers often share their positive experiences with Flapjackery. Videos and posts frequently mention the brand's unique flavors and the presentation of their products, which are often described as visually appealing and perfect for gifting.
• Homepage Feedback: On the Flapjackery website, customers have left glowing reviews, praising the brand for its consistent quality and innovative flavor combinations. Many have expressed their satisfaction with the ordering process and the prompt delivery of their purchases.

Promotion and Loyalty Program

Flapjackery engages its customers through various promotional activities and a loyalty program designed to reward repeat customers:

• Seasonal Promotions: The brand often runs seasonal promotions, offering special discounts and limited-edition flavors. For example, the launch of the "Eton Mess" flavor was accompanied by promotional offers to introduce customers to the new product.
• Loyalty Program: Flapjackery has a loyalty program that rewards customers for their purchases. Members can earn points that can be redeemed for discounts, free products, and exclusive offers. This program helps foster a loyal customer base and encourages repeat business.
• Gift Boxes and Subscriptions: The brand offers gift boxes and subscription services, which are popular among customers looking for convenient ways to enjoy their favorite flapjacks regularly. These options also make for excellent gifts, further enhancing customer satisfaction.

Frequently Asked Questions (FAQs)

What makes Flapjackery's products unique?

Flapjackery's products are unique due to their gluten-free ingredients and innovative flavor combinations. The brand uses high-quality ingredients to ensure each flapjack is not only delicious but also safe for those with dietary restrictions.

Where can I purchase Flapjackery products?

Flapjackery products can be purchased online through their website or in one of their retail shops. The brand has recently opened its tenth shop in Hampshire, expanding its retail presence.

Do Flapjackery products have any awards or recognitions?

Yes, Flapjackery has received awards for its products, including the Taste of the West Awards. This recognition highlights the brand's commitment to quality and excellence.

How does Flapjackery's loyalty program work?

Flapjackery's loyalty program rewards customers for their purchases. Members earn points that can be redeemed for discounts, free products, and exclusive offers. This program helps foster a loyal customer base and encourages repeat business.

Can I customize my order or purchase gift boxes?

Yes, Flapjackery offers customizable gift boxes and subscription services. These options are popular among customers looking for convenient ways to enjoy their favorite flapjacks regularly or to gift them to others.