45% Off Eyekeeper Discount Codes (6 Active) January 2025

About Eyekeeper

Eyekeeper, a brand under Eyekepper Global Inc, has been a significant player in the eyewear market since 2008. With a strong presence in both the US and UK, Eyekeeper specializes in offering a wide range of affordable and fashionable eyeglasses, including reading glasses, blue light readers, and sunglasses. The company prides itself on providing high-quality eyewear solutions, catering to diverse needs such as prescription glasses, metal-free frames, and multifocal lenses. Eyekeeper's commitment to customer satisfaction is evident through their money-back guarantee and lifetime customer support.

Standout Features

Eyekeeper stands out in the eyewear market with several key features that make it a preferred choice for many customers:

• Diverse Product Range: Eyekeeper offers an extensive collection of eyeglasses, including metal, metal-free, and prescription glasses. Their product line includes trendy readers, bifocal reading sunglasses, and stylish blue light filter glasses, ensuring there is something for everyone.
• Affordable Pricing: The brand is known for its competitive pricing, making quality eyewear accessible to a broader audience. Many of their products are available in multi-packs, further enhancing the value for money.
• Quality and Durability: While some users have reported mixed experiences with quality, many have praised the durability and comfort of Eyekeeper's glasses. The use of high-quality materials such as TR90 frames and metal-free designs contributes to their durability.
• Customer Support: Eyekeeper emphasizes customer satisfaction with a money-back guarantee and lifetime customer support. This commitment is reflected in positive feedback from customers who have experienced helpful and professional customer service.

User Reviews

User reviews provide valuable insights into the strengths and weaknesses of Eyekeeper's products and services. Here are some key points gathered from various sources:

• Positive Experiences: Many customers have reported positive experiences with Eyekeeper, praising the quality of the glasses, timely delivery, and excellent customer service. For instance, one customer appreciated the immediate confirmation email and subsequent notifications of dispatch, highlighting the resolution of previous communication issues.
• "I bought a pair of prescription wrap-around sunglasses from Eyekeeper.com and I am very pleased with the service and the sunglasses. They are of good quality and they arrived in a timely manner."

• "Fantastic customer service, responded quickly to each query about delivery. Received glasses today which are for my husband. Excellent quality and great value for money, we are very impressed."

• Mixed Quality Feedback: Some users have experienced issues with the quality of the glasses. For example, one customer found the reading glasses to be of poor quality and opted to return to their previous supplier.

• "Quality of reading glasses from Eyekeeper is Poor. I've already placed my order of reading glasses with my previous supplier who does not stock a range of fashionable colours and designs but at least the quality is better and a speedier delivery."

• "Product not as advertised. Lenses do not transition and frames crooked. Opted to return the glasses."

• Delivery Issues: There have been reports of delays and confusion in the delivery process. One customer expressed frustration over the prolonged wait and the confusing tracking information.

• "I placed this order (E-447720) approximately 3 weeks ago, and I’m still waiting for it. I’ve ordered from you at least 6 times prior, and have never waited this long."

Promotion and Loyalty Program

Eyekeeper engages in various promotional activities and loyalty programs to enhance customer satisfaction and loyalty:

• Charitable Initiatives: Eyekeeper has a strong commitment to giving back to society. Through their Eyekeeper Sight Plan, they donate new reading glasses to those in need. This initiative reflects their belief in the importance of contributing to the community and making the world a better place.
• Discounts and Offers: The company frequently offers discounts and promotions on their products. For example, some customers have been offered a 50% discount on their purchases after reporting issues with the fit of their glasses.
• Customer Support: Eyekeeper's customer support is a key aspect of their loyalty program. They ensure that customers receive prompt and professional assistance, which has been praised by many users.

FAQs

Q: Where does Eyekeeper ship from?

Eyekeeper ships orders from their warehouses in the US and UK. If the item is not in stock locally, it may be shipped from overseas.

Q: What types of eyeglasses does Eyekeeper offer?

Eyekeeper offers a wide range of eyeglasses, including reading glasses, blue light readers, prescription glasses, metal-free frames, and multifocal lenses.

Q: What is Eyekeeper's return policy?

Eyekeeper provides a money-back guarantee, allowing customers to return their glasses if they are not satisfied. However, some users have reported difficulties in the return process, such as issues with return labels.

Q: How does Eyekeeper contribute to the community?

Eyekeeper contributes to the community through their charitable initiatives, such as the Eyekeeper Sight Plan, which involves donating new reading glasses to those in need.

Q: What is the quality of Eyekeeper's customer service?

Many customers have praised Eyekeeper's customer service for being prompt, professional, and helpful. However, some users have experienced delays and communication issues.