10% Off Downlights.co.uk Vouchers, Discount Codes Jan 2025

About Downlights.co.uk

Downlights.co.uk is a specialist online retailer dedicated to providing high-quality downlights and LED lighting solutions. Established in 2004, the company operates as Expert Electrical Supplies Ltd, based in Rochdale, Greater Manchester. With nearly two decades of experience in the electrical wholesale industry, Downlights.co.uk has evolved into a trusted name, offering a curated selection of premium downlights from leading UK brands. Their commitment to quality and customer satisfaction is evident in their handpicked product range, designed to ensure reliability and longevity.

Standout Features

Extensive Product Range

Downlights.co.uk boasts an extensive selection of downlights, including fixed, adjustable, trim-less, and fire-rated options. Their product lineup features top brands such as Collingwood, Aurora, and JCC Lighting, ensuring that customers have access to a variety of styles, wattages, color temperatures, and beam angles to suit different needs.

Quality and Reliability

The company prides itself on offering only the best products, which are tried and tested for performance and durability. Products like the Collingwood H2 Pro 550, now in its fourth generation, exemplify their commitment to quality and minimal maintenance.

Competitive Pricing and Bulk Purchasing

As part of the Fegime electrical buying group, Downlights.co.uk is able to purchase high-quality branded lighting products in bulk, allowing them to pass the savings on to their customers. This ensures that customers receive top-class products at competitive prices.

Next-Day Delivery and Customer Service

Downlights.co.uk offers a next-day delivery service with DPD Local for orders over £50 excluding VAT, ensuring that customers receive their products quickly and efficiently. Their expert sales team is always available to address any issues promptly, maintaining a gold standard level of service.

Comprehensive Guarantees

All products sold by Downlights.co.uk come with extensive guarantee periods, ranging from one to seven years. This reflects their confidence in the quality of the products they offer, providing customers with peace of mind in their investment.

User Reviews and Feedback

Downlights.co.uk has garnered a reputation for excellent customer service and product quality, as reflected in various user reviews and feedback.

• Trustpilot and Independent Reviews: The company has maintained a gold standard level of service with independent review ratings for many years. Customers praise the quick delivery, competitive prices, and the helpfulness of the sales team.
• Customer Testimonials: On their website, customers often commend the reliability of the products and the ease of ordering. Many appreciate the expert advice provided by the sales team, which helps in making informed purchasing decisions.
• YouTube and Social Media: While specific reviews on YouTube and social media platforms may be limited, the overall sentiment from customers who have shared their experiences online is positive, highlighting the quality of the products and the service received.

Promotion and Loyalty Program

Special Offers and Discounts

Downlights.co.uk frequently offers special prices and discounts on various products. For instance, items like the Fire Rated Compact LED Downlight Click Inceptor Pico FG and the Fire Rated LED Downlight Collingwood H2 Lite CSP CCT are available at reduced prices, making high-quality downlights more accessible to customers.

Bulk Purchasing Benefits

Customers who purchase in bulk can benefit from even lower prices. This is particularly advantageous for commercial or large residential projects where multiple downlights are required.

Free Delivery

Orders over £50 excluding VAT qualify for free next-day delivery, which is a significant incentive for customers looking to save on shipping costs.

FAQs

What Types of Downlights Do You Offer?

Downlights.co.uk offers a wide range of downlights, including fixed, adjustable, trim-less, and fire-rated options. They also provide different types such as GU10 and integrated LED downlights.

How Long Do Your Products Take to Deliver?

Most products are available from stock and can be delivered within 1-3 days. For urgent projects, live stock levels are available on the website, and back ordering is also an option for products not in stock.

What Kind of Guarantees Do You Provide?

All products come with extensive guarantee periods, ranging from one to seven years. This ensures that customers have peace of mind in their investment, knowing that the products are reliable and durable.

How Can I Contact Customer Support?

Customers can contact Downlights.co.uk via phone at 01706 868343 or by email at [[email protected]]. The expert sales team is available to provide technical advice and address any queries or issues promptly.

Do You Offer Customization and Design Support?

While Downlights.co.uk does not specifically offer customization services, their extensive product range and expert advice ensure that customers can find the right downlights to meet their specific needs. The sales team is knowledgeable and can help with product recommendations and technical queries.

By focusing on quality, customer service, and competitive pricing, Downlights.co.uk has established itself as a leading provider of downlights and LED lighting solutions in the UK. Their commitment to excellence and customer satisfaction makes them a reliable choice for both residential and commercial lighting projects.