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About Cass Art

Cass Art, established in 1984, is a leading UK-based art supplies retailer dedicated to fostering creativity and making high-quality art materials accessible to everyone. Founded by Mark Cass, the company has evolved significantly over the years, transforming from a single shop in Charing Cross to a nationwide chain with multiple locations across the UK. Cass Art's mission, encapsulated in their manifesto "Let's Fill This Town With Artists," aims to encourage everyone to engage in creative activities by providing top-quality materials at affordable prices.

Standout Features

Commitment to Quality and Affordability

Cass Art stands out for its unwavering commitment to offering the best art materials at the most competitive prices. The company partners with renowned suppliers to ensure that artists have access to premium products without the hefty price tag. This approach is reflected in their unbeatable price guarantee, making art more inclusive and accessible.

Innovative Own Brand Products

In collaboration with award-winning designer Angus Hyland from Pentagram, Cass Art has developed its own brand range, known as the Cass Art Collection. Launched in 2013, this range includes a variety of products such as artists' pastels, brushes, portfolios, and paints. The collection is designed to demonstrate the quality of the materials through thoughtful packaging and design, setting it apart from other brands.

Support for Local Artists and Communities

Cass Art is deeply involved in supporting local artists and community art projects. The company offers seven free, dedicated art spaces across various locations for hosting exhibitions, events, and workshops. This initiative helps foster a vibrant artistic community and provides opportunities for emerging artists to showcase their work.

Expert Staff and Inclusive Environment

The staff at Cass Art are predominantly artists themselves, ensuring that customers receive intelligent and thoughtful advice based on real-world experience. The stores are designed to be welcoming and inclusive, reflecting the company's belief in the importance of creative activities for everyone, regardless of background or skill level.

User Reviews and Feedback

Cass Art generally receives positive feedback from its customers, highlighting several key aspects of their service and products.

• Quality of Products: Users praise the high quality of Cass Art's own brand products, noting that they are comparable to, if not better than, other leading brands.
• Customer Service: The expertise and friendliness of the staff are frequently mentioned, with customers appreciating the knowledgeable advice they receive.
• Price and Value: The affordability and value for money are consistently highlighted, with many customers expressing satisfaction with the competitive pricing.
• Store Experience: The modern, light-filled store environments are often praised for their welcoming and inspiring atmosphere.

However, some users have noted occasional issues with online ordering and delivery times, though these are relatively rare and often resolved promptly by the customer service team.

Insights from Reputable Sources

• Trustpilot: Cass Art maintains a strong rating on Trustpilot, with many reviewers praising the quality of products and the helpfulness of the staff.
• Amazon: Reviews on Amazon for Cass Art products are generally positive, with users appreciating the quality and value of the materials.
• YouTube: Artists and reviewers on YouTube often feature Cass Art products in their tutorials and reviews, highlighting their performance and usability.

Promotion and Loyalty Program

Cass Art engages with its customers through various promotional activities and loyalty programs designed to enhance their shopping experience.

• Special Offers and Discounts: The company regularly offers special discounts and promotions, especially for students and loyalty program members. These can include percentage-off deals, bundle discounts, and exclusive offers for loyalty card holders.
• Loyalty Card: Cass Art's loyalty program rewards customers for their purchases, providing points that can be redeemed against future buys. This program also includes exclusive offers and early access to new products and promotions.
• Workshops and Events: Cass Art frequently hosts workshops, artist talks, and other creative events in their stores. These events are often free or discounted for loyalty program members, providing valuable learning opportunities and community engagement.

FAQs

What is the Cass Art Manifesto?

The Cass Art Manifesto is a set of principles that underpin the company's mission to encourage everyone to engage in creative activities. It includes seven key points, such as "Art is Freedom" and "Best Prices, Best Materials," emphasizing the importance of accessibility and quality in art supplies.

How does Cass Art support local artists?

Cass Art supports local artists by providing free, dedicated art spaces for exhibitions, events, and workshops. They also collaborate with local galleries and community art projects to foster a vibrant artistic community.

What makes Cass Art's own brand products unique?

Cass Art's own brand products, developed in collaboration with Angus Hyland from Pentagram, are designed to showcase the quality of the materials through thoughtful packaging and design. This approach sets them apart from other brands and ensures that customers can easily see the value and quality of the products.

How does Cass Art ensure the quality of its products?

Cass Art partners with the best suppliers from around the world to ensure that all products, including their own brand range, meet the highest quality standards. The company's commitment to quality is reflected in their product design and customer feedback.

What kind of events and workshops does Cass Art host?

Cass Art hosts a variety of events and workshops, including artist talks, demonstrations, and hands-on creative sessions. These events are designed to support artists and provide learning opportunities, often free or discounted for loyalty program members.