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About Candyroo UK

Candyroo UK is a family-run online sweet shop that has quickly become a favorite among those with a sweet tooth. Established in March 2022, the company is based in Nottingham, Nottinghamshire, and has already made a significant impact in the UK market. Candyroo's mission is to deliver people's favorite treats in a sustainable and environmentally conscious manner. This commitment is evident in their partnership with Ecologi, which helps them operate a climate-positive workforce and aims to plant 100,000 trees by 2025.

Standout Features

Candyroo UK stands out from other online sweet shops due to several unique features:

• Customizable Pick ‘n’ Mix: One of the most appealing aspects of Candyroo is the ability for customers to choose their own pick ‘n’ mix sweets. This can be done in 500g or 1000g pouches, allowing customers to select up to 20 different sweets for the larger pouch. This weight-based system ensures that each sweet pick is approximately 50 grams, providing a fair and personalized mix.
• Sustainable Practices: Candyroo is dedicated to sustainability. They offset employees’ business and personal travel, hobbies, holidays, and food through their partnership with Ecologi. Additionally, they plant a tree for every order and recycle excess sugar from sweets for beekeepers.
• Vegan and Gluten-Free Options: Recognizing the importance of dietary inclusivity, Candyroo offers vegan and gluten-free sweets, ensuring that all customers can enjoy their treats regardless of dietary restrictions.
• Re-sealable Packaging: The packaging used by Candyroo is re-sealable, which helps keep the sweets fresh and allows customers to enjoy them at their convenience.

User Reviews

Candyroo UK has garnered positive feedback from its customers, reflecting their satisfaction with the service and products. Here are some insights gathered from user reviews:

• Personalization and Quality: Many customers appreciate the ability to choose their own pick ‘n’ mix sweets, which ensures they receive a mix that they love. The quality of the sweets is also frequently praised, with customers noting that the sweets are fresh and well-packaged.
• Sustainability: The commitment to sustainability is a significant selling point for many customers. Users appreciate the eco-friendly practices and the effort Candyroo puts into reducing their environmental impact.
• Customer Service: Reviews often highlight the excellent customer service provided by Candyroo. Customers find the ordering process easy and appreciate the prompt delivery of their orders.

While there are no specific reviews from Trustpilot, Amazon, or YouTube mentioned in the sources, the general feedback from the blog review and other mentions indicates a high level of customer satisfaction.

Promotion and Loyalty Program

Candyroo UK occasionally runs promotions and competitions to engage with their customers and reward their loyalty. Here are some ways they promote their products and reward their customers:

• Competitions: Candyroo has been known to run competitions where customers can win large pouches of pick ‘n’ mix. These competitions often require customers to visit the Candyroo website and share their favorite sweets or combinations.
• Subscription Services: Although not explicitly mentioned, offering subscription services could be a potential loyalty program. This would allow frequent customers to receive regular deliveries of their favorite sweets at a discounted rate.
• Special Offers: Candyroo may offer special discounts or limited-time offers to their subscribers and loyal customers, encouraging repeat business and fostering a loyal customer base.

FAQs

What is Candyroo UK?

Candyroo UK is a family-run online sweet shop based in Nottingham, UK. They specialize in delivering customizable pick ‘n’ mix sweets directly to customers' doors.

How can I customize my pick ‘n’ mix order?

Customers can choose their own pick ‘n’ mix sweets in 500g or 1000g pouches. For the 1000g pouch, customers can select up to 20 different sweets, with each sweet pick being approximately 50 grams.

Does Candyroo offer vegan and gluten-free options?

Yes, Candyroo provides vegan and gluten-free sweets to cater to customers with dietary restrictions.

What is Candyroo’s commitment to sustainability?

Candyroo is committed to sustainability through their partnership with Ecologi. They offset employees’ business and personal activities, plant a tree for every order, and recycle excess sugar for beekeepers.

How is the packaging of the sweets?

The packaging used by Candyroo is re-sealable, which helps keep the sweets fresh and allows for convenient snacking.

Can I participate in competitions or loyalty programs?

Candyroo occasionally runs competitions where customers can win large pouches of pick ‘n’ mix. While specific loyalty programs are not detailed, they may offer special discounts or subscription services to loyal customers.