$250 Off AirportRentalCars Vouchers, Discount Codes Jan 2025

About AirportRentalCars

AirportRentalCars, operated by the GoSee Travel Group, is a specialist car rental broker that has been arranging car rentals for over 1.5 million leisure and business travelers worldwide. As part of the Webjet group, a leading online travel marketplace in Australia and New Zealand, AirportRentalCars leverages advanced distribution and booking technology to offer the best car rental deals available. Their dedicated customer service team is available 24/7 to ensure a seamless rental experience. With a presence at over 2,000 global airports and partnerships with major rental companies like Hertz, Avis, and Budget, AirportRentalCars provides a comprehensive platform for travelers to search, compare, and book rental vehicles effortlessly.

Standout Features

Comprehensive Global Coverage

AirportRentalCars boasts an extensive network of car rental suppliers across more than 2,000 airports globally. This includes major brands such as Hertz, Avis, Budget, and Thrifty, as well as local suppliers, ensuring that customers have a wide range of options to suit their needs.

Advanced Booking Technology

The platform utilizes advanced booking technology that allows for real-time reservations and instant confirmation. This technology is also available through their mobile app for iPhone and Android, making it easy for travelers to book and manage their car rentals on the go.

No Cancellation Fees

AirportRentalCars does not charge cancellation fees on most vehicles, providing flexibility for travelers who may need to adjust their plans. However, there are some exceptions clearly marked next to each vehicle in the search results.

Multilingual Support

Their award-winning, multilingual team of car rental experts is available to assist customers in multiple languages, ensuring that language barriers do not hinder the rental process.

User-Friendly Interface

The website and app are designed to be user-friendly, allowing customers to easily search, compare, and book rental vehicles. The platform also provides detailed information about depot locations, pick-up instructions, and rental terms to ensure a smooth experience.

User Reviews

Positive Feedback

Many customers have praised AirportRentalCars for their excellent service and hassle-free rental experiences. For instance, Barry R. from Ontario, Canada, commended the company for their great customer service and spotless car. Similarly, Sarah G. from Melbourne, Australia, appreciated the system's efficiency and user-friendliness.

Areas for Improvement

However, some users have reported issues with reservations not being honored, leading to higher costs with other rental companies. For example, a user on Trustpilot reported that despite having a reservation, the car was not available, and they had to rent from another company at a higher price.

Promotion and Loyalty Program

Competitive Pricing

AirportRentalCars is known for offering competitive pricing, with live prices that change based on seasonal demand and location. This ensures that customers get the best deals available at the time of their booking.

No Amendment Fees

Customers can amend their rental bookings at no additional cost, providing flexibility in case of changes in travel plans.

Customer Loyalty

While there is no specific loyalty program mentioned, the company's commitment to customer satisfaction and their reputation for excellent service suggest a high level of customer loyalty. Repeat customers often appreciate the consistent quality and reliability of the service provided by AirportRentalCars.

Frequently Asked Questions (FAQs)

Vehicle Specifications and Depot Locations

AirportRentalCars provides detailed vehicle specifications on their website, including information about depot locations and pick-up instructions. Customers can find this information by clicking on the 'depot info' button for each vehicle option or by checking their confirmation voucher.

Refund and Cancellation Policies

The company does not charge cancellation fees on most vehicles, but there are exceptions. Refunds for early returns are generally not available, and late return penalties vary by vehicle.

Payment and Taxes

All taxes are included in the rental price unless otherwise stated. If taxes are calculated separately, they are itemized in the payment description or under "other fees paid locally upon arrival".

One Way Hire Policies

One way hire policies vary between rental companies, and customers should check the rental terms to see if the one way fee is included or if there are additional charges.

By addressing these FAQs, AirportRentalCars aims to provide clarity and transparency, ensuring that customers are well-informed and prepared for their car rental experience.