20% Off Abakhan Vouchers, Discount Codes January 2025

About Abakhan

Abakhan, a renowned brand in the craft and hobby industry, has a rich history that dates back to the late 1940s. Founded by the Abakhan family as a rug weaving business, the company has evolved significantly over the years. The first retail outlet opened in Mostyn, North Wales, over thirty years ago, marking the beginning of Abakhan's journey into the world of fabrics, yarns, crafts, and haberdashery. Today, Abakhan is still family-run and operates nine stores across the North West of England, including locations in North Wales, Manchester, Liverpool, and more. The company's commitment to offering value for money and sourcing the best products has made it a beloved destination for craft enthusiasts.

Standout Features

Extensive Product Range

Abakhan is celebrated for its vast and diverse range of products. The company offers an extensive selection of fabrics, including wedding fabrics, dressmaking fabrics, and a variety of polycotton fabrics with different designs and colors. Their fabric collection includes shirred polycotton fabrics, premium organic cotton fabrics, and craft cotton fabrics, catering to various crafting needs.

Quality and Value

One of the standout features of Abakhan is its focus on quality and value. The company is dedicated to sourcing high-quality products at competitive prices, ensuring that customers get the best value for their money. This commitment is reflected in their frequent stock lots, clearance parcels, and special offers, making crafting and hobby supplies accessible to a wide range of customers.

Historic and Cultural Significance

The Abakhan site in Mostyn, North Wales, is not only a major retail outlet but also a site of considerable local historic interest. The company has taken great care to preserve the old works buildings, which has resulted in an award from the Prince of Wales for the sympathetic restoration of the buildings. This blend of history and modern retail makes Abakhan a unique and culturally significant destination.

Customer Experience

Abakhan enhances the customer experience with amenities such as a newly refurbished café, offering indoor and outdoor seating for up to 150 people. The café features a restored original mill race and a landscaped courtyard and garden area, providing a pleasant environment for customers to relax and enjoy a variety of hot and cold drinks, meals, and homemade treats.

User Reviews and Feedback

Positive Feedback

Abakhan generally receives positive feedback from customers. Users praise the wide range of products available, the quality of the fabrics, and the competitive pricing. Many customers appreciate the helpful and knowledgeable staff, who are often described as friendly and supportive. On platforms like Trustpilot and other review sites, customers frequently mention the excellent customer service and the overall shopping experience at Abakhan.

Areas for Improvement

While the majority of feedback is positive, some customers have noted areas for improvement. A few users have mentioned that the website could be more user-friendly, and there have been occasional issues with stock availability. However, these concerns are relatively rare and do not detract significantly from the overall positive sentiment towards Abakhan.

Promotion and Loyalty Program

Special Offers and Clearance Sales

Abakhan frequently offers special promotions, clearance sales, and stock lots, which are highly appreciated by customers. These offers make it possible for crafters to purchase high-quality materials at discounted prices, encouraging repeat business and customer loyalty. The company's commitment to providing value for money is a key factor in its popularity among craft enthusiasts.

Loyalty and Rewards

While specific details about a formal loyalty program are not readily available, Abakhan's approach to customer satisfaction and frequent special offers can be seen as a form of loyalty program. The company's dedication to providing excellent products at competitive prices fosters a loyal customer base, with many customers returning to take advantage of the ongoing deals and discounts.

FAQs

What Products Does Abakhan Offer?

Abakhan offers a wide range of products including fabrics, yarns, crafts, sewing accessories, and haberdashery. Their fabric selection includes various types such as polycotton, organic cotton, and craft cotton, among others.

Where Are Abakhan Stores Located?

Abakhan operates nine stores across the North West of England, including locations in North Wales, Manchester, Liverpool, Birkenhead, Bolton, Chester, Hanley, Preston, and Shrewsbury.

What Are the Opening Hours of Abakhan Stores?

The opening hours for Abakhan stores are generally from 10:00 AM to 5:00 PM from Monday to Friday, 10:00 AM to 5:00 PM on Saturday, and 10:00 AM to 4:30 PM on Sunday.

Does Abakhan Have Any International Presence?

Yes, Abakhan has a subsidiary business in the Baltic States, with retail outlets in Estonia and Latvia, operating under the Abakhan name.

What Makes Abakhan's Mostyn Site Special?

The Mostyn site is significant not only as a retail outlet but also as a site of local historic interest. The company has preserved the old works buildings, earning an award from the Prince of Wales for the restoration efforts.

By understanding these aspects of Abakhan, customers can better appreciate the brand's commitment to quality, value, and customer satisfaction, making it a trusted and beloved destination for all crafting and hobby needs.