15% Off 3D Prima Vouchers, Discount Codes January 2025

About 3D Prima

3D Prima, founded in 2014, has established itself as a leading reseller and distributor of 3D printers, filaments, and accessories in Europe. Headquartered in Malmö, Sweden, with a second office in Norderstedt, Germany, the company has grown significantly since its inception. 3D Prima's mission is to provide top-quality products and exceptional customer service, ensuring that customers feel secure and satisfied with their purchases. The company's commitment to fast deliveries, in-house customer support, and continuous product development sets it apart in the 3D printing industry.

Standout Features

Comprehensive Product Range

3D Prima offers a wide selection of tested and powerful 3D printers, 3D scanners, software, filament, resin, and accessories. Their product range caters to various needs, from beginners to professionals and industrial users. The company ensures that all products are available in their own warehouse, facilitating fast and reliable shipping.

Quality Filaments

One of the standout features of 3D Prima is its high-quality filament offerings. The company produces its own filament brands, Prima SELECT and Prima VALUE, which are manufactured in European facilities. These filaments undergo strict quality controls to guarantee diameter accuracy, making them reliable choices for 3D printing applications.

Fast and Affordable Shipping

3D Prima emphasizes fast and inexpensive shipping. Orders over €100 qualify for free shipping, making it an attractive option for customers across Europe. The company's logistics ensure that products are delivered quickly, often within a short timeframe after the order is placed.

Strong Customer Support

Customer service is a core focus for 3D Prima. The company provides in-house support, ensuring that customers receive prompt and competent assistance. This commitment to customer satisfaction is reflected in the positive feedback from users.

User Reviews

User reviews provide valuable insights into the customer experience with 3D Prima. Here are some key points gathered from various sources:

• Positive Feedback: Many users praise 3D Prima for its fast delivery, good product assortment, and competitive pricing. For example, a recent review highlighted the quick responses to questions and the excellent condition of the products received.
• Customer Satisfaction: Users often commend the company's customer service, noting that issues are resolved quickly and efficiently. One reviewer mentioned being satisfied with the products and services, having purchased from 3D Prima for several years without any problems.
• Minor Criticisms: Some resellers have noted difficulties with pricing discrepancies and stock availability. However, these issues are relatively rare and do not reflect the overall positive sentiment towards the company.

Promotion and Loyalty Program

3D Prima offers several promotions and benefits to its customers:

• Free Shipping: Orders exceeding €100 qualify for free shipping, which is a significant incentive for customers looking to save on delivery costs.
• Product Discounts: The company occasionally offers discounts on various products, making it easier for customers to purchase high-quality 3D printing equipment and supplies.
• Loyalty and Customer Appreciation: While there is no specific loyalty program mentioned, 3D Prima's commitment to customer satisfaction and continuous improvement suggests a strong focus on building long-term relationships with its customers.

FAQs

Q: What types of products does 3D Prima offer?

A: 3D Prima offers a wide range of 3D printers, 3D scanners, software, filament, resin, and accessories. Their product selection is designed to cater to various needs, from beginners to professionals and industrial users.

Q: Where is 3D Prima located?

A: 3D Prima is headquartered in Malmö, Sweden, with a second office in Norderstedt, Germany.

Q: What is the shipping policy of 3D Prima?

A: 3D Prima provides fast and inexpensive shipping. Orders over €100 qualify for free shipping, and the company ensures that products are delivered quickly.

Q: Does 3D Prima manufacture its own filaments?

A: Yes, 3D Prima manufactures its own filament brands, Prima SELECT and Prima VALUE, in European facilities. These filaments are known for their high quality and strict quality controls.

Q: What kind of customer support does 3D Prima offer?

A: 3D Prima provides in-house customer support, ensuring that customers receive prompt and competent assistance. This commitment to customer service is highly praised by users.

Q: Has 3D Prima undergone any significant changes or acquisitions?

A: Yes, in January 2019, 3D Prima was acquired by InkClub, a Swedish online retailer specializing in 2D printing supplies. This acquisition has provided 3D Prima with the financial backing to expand further in the e-commerce sector.